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ABOUT ME

I'm Tom Smith an analyst and strategist of marketing, technology, and client experience.

I joined Client Savvy to help them build awareness of their client experience management solutions, including the Client Feedback Tool.

Prior to joining Client Savvy, I met with thousands of IT professionals and wrote articles on the current and future state of technology. Given the ever-changing nature of the industry, I hope to always do this.

I help companies create, focus, and disseminate their strategic positioning and brand stories of what makes them "different and better" than their competition.

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